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Demystifying the Role of the Community Manager in Social Business

I often get asked what I do for a living, and I usually tell people that I wear multiple hats depending on what role is needed at any point in time. ...

0 replies - 942 views - 05/15/13 by Jive Community in Articles

Can Bonus.ly transform employee incentives?

Employee motivation is one of those issues that seldom seems to go away.  Despite much evidence to the contrary, many organisations persist with...

0 replies - 402 views - 05/15/13 by Adi Gaskell in Articles

Boosting CRM: Include Non Sales-Facing Functions

In previous articles in this series on CRM adoption, we have focused on ways to boost support and participation from sales makers because, arguably, they...

0 replies - 369 views - 05/15/13 by David Austin in Articles

Smart Patients provide a community for cancer patients

There is an interesting, and growing, trend of patients tapping into the power of social media to help one another with their conditions.  Earlier in the...

0 replies - 104 views - 05/15/13 by Adi Gaskell in Articles

MOOCs are rising: what to do about it

What connect’s Seth Godin’s Linchpin to a vote at Amherst? The question of MOOCs. Godin’s pitch goes something like this: access to knowledge is no...

0 replies - 113 views - 05/15/13 by Josh Dormont in Articles

Human and robot collaboration

When we talk about improving collaboration within our organisations, we’re usually talking about improving it between our human employees.  Some new...

0 replies - 322 views - 05/14/13 by Adi Gaskell in Articles

How To Integrate Video Into A Robust Content Marketing Strategy

Video is powerful because it shows there are people behind your business, which is important for building a strong brand that people can relate to. But how...

0 replies - 367 views - 05/14/13 by Steve Farnsworth in Articles

Risk in a networked society

It’s hard to dispute the claim that society now is more inter-connected than it has ever been.  Most of the time this hyperconnectivity is touted as...

0 replies - 287 views - 05/14/13 by Adi Gaskell in Articles

Get a jump on the next twenty years of technology

After so many years in technology, I find it hard to see the newest trends as completely new. I’ve become a cynic about hype. Things have cycled so many...

0 replies - 183 views - 05/14/13 by Christopher Taylor in Articles

Are online communities commoditising our health information?

A few weeks ago I interviewed the founder of HealthUnlocked.  HealthUnlocked are an online community for patients looking for support and advice on their...

0 replies - 355 views - 05/13/13 by Adi Gaskell in Articles

The business world is but a stage

Everyone enjoys a good movie, play, concert or any public performance and work is simply no different. I recently saw Prince for the second time, knowing...

0 replies - 323 views - 05/13/13 by Christopher Taylor in Articles

Comparison between venture funding and crowdfunding

The move away from obtaining finance from mainstream sources has been a constant one over the past decade.  We’ve seen the microfinance industry...

0 replies - 322 views - 05/13/13 by Adi Gaskell in Articles

What Is A Social Business?

In response to my post defining social selling, I realized that I needed to take a step back and define “What is a social business?” There is a lot of...

0 replies - 138 views - 05/13/13 by Michael Brenner in Articles

I know what you did in Aisle 5

Indoor mapping of consumer location is the latest arrow in the quiver of the retail marketer. When marketers know where things are happening, they can...

0 replies - 171 views - 05/11/13 by Christopher Taylor in Articles

The End of Performance Appraisals

Good post here on Forbes.com from analyst Josh Bersin on companies abandoning performance reviews.  We agree with Bersin.  Something big IS going...

0 replies - 277 views - 05/10/13 by David Austin in Articles