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Boosting CRM: Include Non Sales-Facing Functions

In previous articles in this series on CRM adoption, we have focused on ways to boost support and participation from sales makers because, arguably, they...

0 replies - 421 views - 05/15/13 by David Austin in Articles

Enterprise collaboration platforms - ruining or reinventing the Intranet?

When you think about Corporate Communication in your company would the picture of concert hall be familiar to you? Symbolizing your Corporate Communication...

0 replies - 1061 views - 05/07/13 by Jive Community in Articles

Adoption Strategies are sometimes more Important than ROI calculations

I've seen many articles, as I gather many of you have as well, extolling the virtues of becoming a 'Social Business”. Not a social business in the sense...

0 replies - 803 views - 04/08/13 by Christopher Blake in Articles

The technology conversation we’re not having

‘Integration’ is the conversation we’re not having. In Big Data is Distracting Us from the Real Conversation yesterday by TIBCO CTO Matt Quinn, the...

0 replies - 600 views - 03/31/13 by Christopher Taylor in Articles

The simple reason most intranets fail

I’ve written on this blog and elsewhere about 6 things to expect from your intranet, why traditional intranets fail today's knowledge workers, what...

0 replies - 1148 views - 03/28/13 by Oscar Berg in Articles

The Palchinsky rules of social business

It’s pretty unlikely that Peter Palchinsky knew much about social business.  He was a Russian engineer who achieved fame in tsarist, and later...

0 replies - 676 views - 03/15/13 by Adi Gaskell in Articles

Is the golden 90:9:1 rule of online communities dead?

The 1% rule is deeply ingrained in the culture of online communities.  It states that for every 100 members of a community, 1 will generate new...

0 replies - 456 views - 03/11/13 by Adi Gaskell in Articles

Social Business Adoption - What's in it for me?

I have been engaged with a growing number of clients lately with discussions centred around the same topic; how do I get people adopting our Social Business...

0 replies - 803 views - 03/10/13 by Christopher Blake in Articles

4 Keys To Growing A Successful Social Business

A social business takes advantage of tools that accelerate and increase knowledge through collaboration. That allows the right people, both internally and...

0 replies - 669 views - 03/04/13 by Steve Farnsworth in Articles

Social Business Adoption Strategies more Important than ROI?

I've seen may articles, as I gather many of you have as well, extolling the virtues of becoming a 'Social Business”. Not a social business in the sense...

0 replies - 852 views - 03/03/13 by Christopher Blake in Articles

6 stages of social business adoption

The Social Organization  outlines six distinct stages organisations go through on their way to becoming a social business.Folly – when people think...

0 replies - 1406 views - 01/07/13 by Adi Gaskell in Articles