Yesterday I participated in the first global community manager hangout. It's the international edition of the popular community management hangout operated by...
0 replies - 165 views - 06/05/13 by Adi Gaskell in Articles
I often get asked what I do for a living, and I usually tell people
that I wear multiple hats depending on what role is needed at any point
in time. ...
0 replies - 1548 views - 05/15/13 by Jive Community in Articles
Fascinating talk below from Stanford's Robert Kraus on community building. This talk focuses on ways to build members' commitment to online communities, based...
0 replies - 285 views - 05/06/13 by Adi Gaskell in Articles
Social media offers numerous opportunities for HR teams to do their
jobs more effectively, and a fundamental part of this is the talent
community. A talent...
0 replies - 1440 views - 04/08/13 by Adi Gaskell in Articles
The recent presidential election was billed as the social media
election, with both main candidates using social media to promote
0 replies - 689 views - 03/18/13 by Adi Gaskell in Articles
Ensuring the right kind of content is posted on your community is an
ongoing challenge for community managers. There exists a fine line
0 replies - 558 views - 03/17/13 by Adi Gaskell in Articles
Do you know when you lose someone, you often reflect back and wonder
if there was more you could have done whilst you still had the chance?
0 replies - 419 views - 03/14/13 by Adi Gaskell in Articles
The concept of companies reaching out to consumers via Facebook,
Twitter and other social networks is far from new, but a number of
companies are seeing a...
0 replies - 328 views - 03/13/13 by Adi Gaskell in Articles
I've written before about how important community managers are to organisations, and how you can never have too many of them. The following is a presentation...
0 replies - 581 views - 02/23/13 by Adi Gaskell in Articles
There was an interesting article recently at Econsultancy on whether
the role of community manager should be an in-house role or one that’s
0 replies - 816 views - 02/13/13 by Adi Gaskell in Articles
There is lots of good research supporting the strong role brand communities play in retaining customers, getting them to spend more and indeed attracting new...
0 replies - 792 views - 02/12/13 by Adi Gaskell in Articles
Many community managers sell themselves short. While this is
undoubtedly in part due to the persistent trend of many organizations to
limit the role of...
0 replies - 881 views - 01/29/13 by Adi Gaskell in Articles