
I wrote yesterday
about some new research looking at how and when people complain. It
was particularly interesting for social media based customer...
0 replies - 523 views - 03/03/13 by Adi Gaskell in Articles

I wrote last year that complaining should be a major reason for your social media work.
With such a fantastic opportunity to find out what your...
0 replies - 544 views - 03/03/13 by Adi Gaskell in Articles