We all know how much social media has revolutionized both the
Internet and the business world, and what kind of impact it’s had on
sales. In fact, Duane...
0 replies - 307 views - 06/14/13 by David Austin in Articles
In previous articles in this series on CRM adoption, we have focused
on ways to boost support and participation from sales makers because,
0 replies - 537 views - 05/15/13 by David Austin in Articles
Want to Boost CRM? Start at the Top
I don’t know of a sales organization anywhere that isn’t scrambling
to find an edge to help them drive more business...
0 replies - 236 views - 05/10/13 by David Austin in Articles
A remarkable amount of change in the consumer world is ushering in a
new definition of loyalty. What have long been static programs of points
0 replies - 260 views - 05/02/13 by Christopher Taylor in Articles
Getting More ROI from CRM
The trend for many years has been toward technology-based Customer
Relationship Management Systems (CRMs) and yet research...
0 replies - 966 views - 04/27/13 by David Austin in Articles
Predictive analytics is big business now. Hand in hand with Big
Data they represent one of the only ways to get to know your consumer
0 replies - 735 views - 04/10/13 by Christopher Taylor in Articles
an ever increasing number of customers engaging with companies via
social media, building this social data into your customer relationship...
0 replies - 1212 views - 03/26/13 by Adi Gaskell in Articles
Social media monitoring is a key component of any social business
initiative. IntelliBuzz are one of the lead players in this market, and
0 replies - 803 views - 02/16/13 by Adi Gaskell in Articles