We all know how much social media has revolutionized both the
Internet and the business world, and what kind of impact it’s had on
sales. In fact, Duane...
0 replies - 307 views - 06/14/13 by David Austin in Articles
In previous articles in this series on CRM adoption, we have focused
on ways to boost support and participation from sales makers because,
arguably, they...
0 replies - 537 views - 05/15/13 by David Austin in Articles
Want to Boost CRM? Start at the Top
I don’t know of a sales organization anywhere that isn’t scrambling
to find an edge to help them drive more business...
0 replies - 236 views - 05/10/13 by David Austin in Articles
A remarkable amount of change in the consumer world is ushering in a
new definition of loyalty. What have long been static programs of points
and plastic...
0 replies - 260 views - 05/02/13 by Christopher Taylor in Articles
Getting More ROI from CRM
The trend for many years has been toward technology-based Customer
Relationship Management Systems (CRMs) and yet research...
0 replies - 966 views - 04/27/13 by David Austin in Articles
Predictive analytics is big business now. Hand in hand with Big
Data they represent one of the only ways to get to know your consumer
market and...
0 replies - 735 views - 04/10/13 by Christopher Taylor in Articles
With
an ever increasing number of customers engaging with companies via
social media, building this social data into your customer relationship...
0 replies - 1212 views - 03/26/13 by Adi Gaskell in Articles
Social media monitoring is a key component of any social business
initiative. IntelliBuzz are one of the lead players in this market, and
they've...
0 replies - 803 views - 02/16/13 by Adi Gaskell in Articles
