What is more important to company success, a strong external focus on
customer experiences or an internal focus on effective and efficient
0 replies - 647 views - 09/09/13 by Christopher Taylor in Articles
Predictive analytics is big business now. Hand in hand with Big
Data they represent one of the only ways to get to know your consumer
0 replies - 1087 views - 04/10/13 by Christopher Taylor in Articles
Social media has fundamentally changed what customers expect from us. Oracle has produced a new report looking at the impact of social media on...
0 replies - 992 views - 02/07/13 by Adi Gaskell in Articles