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Marketing Innovation Content Chat: It’s All About The Customer

What is the future of Marketing Innovation? I think we’ll see more customer-centric CMOs. We’ll see more human brands, interacting with their...

0 replies - 141 views - 05/25/13 by Michael Brenner in Articles

How much is an engaged social customer worth?

Last year an employee was sued for taking the Twitter followers he’d amassed with him when he left his company.  The case focused attention on just...

0 replies - 359 views - 05/21/13 by Adi Gaskell in Articles

Are social media users better citizens?

The role of social media in civic engagement has been a hot topic ever since the Arab Spring brought the role it can play to the attention of the...

0 replies - 386 views - 05/20/13 by Adi Gaskell in Articles

The role of social media during disasters

The role of social media during disasters seems to be growing ever larger.  The obvious recent example is during the Boston bombings, where social...

0 replies - 715 views - 05/17/13 by Adi Gaskell in Articles

Evidence that your social media work is failing

It’s pretty rare now to find an organisation that isn’t spending a decent amount on social media, whether this is hiring personnel to manage their...

0 replies - 164 views - 05/09/13 by Adi Gaskell in Articles

The micro market crash, brought to you by social media

Just over a week ago, the U.S. stock market plunged in early afternoon trading with the S&P 500 losing $121 billion of its value within minutes. This...

0 replies - 381 views - 05/06/13 by Christopher Taylor in Articles

Is HealthUnlocked Heralding the Rise of Social Healthcare?

The role of social media in healthcare is growing rapidly.  Earlier this year research found that 60% of us head online for information when we become...

0 replies - 589 views - 04/30/13 by Adi Gaskell in Articles

How To Find The Right Social Media Platform For Your Niche

Finding the right social media platform for your niche is not as straight forward as you might think. Is there a specific one to start with? Should...

0 replies - 259 views - 04/30/13 by Rogier Noort in Articles

How can social news be cleaned up?

Aside from the obvious humanitarian issues around the recent bombings in Boston, arguably the biggest story was the role played by social media, both in...

0 replies - 431 views - 04/25/13 by Adi Gaskell in Articles

Moving from Social Media to a Social Business

Over the last few years marketers have become increasingly knowledgable and skilled in social media strategy and tactics.  We've dedicated resources ...

0 replies - 239 views - 04/25/13 by Jive Community in Articles

IBM continues to top the social business marketplace

Earlier this year Gartner announced its prediction that the social business market will be worth nearly $30 billion by 2015.  Such scale has prompted...

0 replies - 581 views - 04/24/13 by Adi Gaskell in Articles

Social media and disaster recovery

Last year the UK government produced a report into the best way of both mitigating and responding to disasters.  A major part of it was on the use of...

0 replies - 290 views - 04/23/13 by Adi Gaskell in Articles

Doctors advised not to friend patients on social media

Social media is undoubtedly a ubiquitous part of modern life, and illness is a major part of that.  Research conducted recently showed that 60% of us go...

0 replies - 901 views - 04/15/13 by Adi Gaskell in Articles

Can Social Media Help You Sell?

Some good stuff here from Jim Keenan on the “A Sales Guy” blog.  A few really interesting data points in his post: 72.6% of sales people using social...

0 replies - 362 views - 04/13/13 by David Austin in Articles

How Do You Find The Time For Social Media?

How do you find the time for social media? This is the question I get asked probably more than any other. I have four lovely children, a demanding job, a wife...

0 replies - 993 views - 04/10/13 by Michael Brenner in Articles